The Story and Lessons from a
World-Class Digital Transformation
Discover how DBS did not only transform to being digitally driven but how it revolutionized banking while being recognized, for five years in a row, as the world’s best bank.
Uncover how DBS Bank achieved this sensational transformation under the stewardship of CEO Piyush Gupta by challenging its employees to “Make Banking Joyful” — not a term normally associated with banking.
This intriguing and insightful keynote highlights how DBS created a start-up culture, transformed its core to digital, and became customer-obsessed — the bank’s three strategic transformation principles. The keynote also explains how the bank succeeded where many organizations struggle and shares creative solutions to overcome the biggest challenges.
Discover how to:
- Align your whole organization behind its digital purpose.
- Place the customer at the core of everything by adopting customer journey mapping.
- Engage employees from the start by leveraging digital tools.
- Transform to a totally data-driven organization.
- Re-architect your core technology.
- Build effective ecosystems.
- Measure your digital strategy.
- Create a learning organization.
Woven throughout this keynote are intriguing lessons, best practices, and stories stemming from Robin Speculand’s three years of research and exclusive access to the bank for his bestselling book World’s Best Bank – A Strategic Guide to Digital Transformation.
Translated into six languages.
The Presenter:
Robin Speculand is a recognized pioneer and expert in strategy and digital implementation. He is driven to transform strategy implementation by inspiring global leaders to adopt a different mindset and approach. The founder of three companies, Robin is CEO of Bridges Business Consultancy Int and co-founder of the Strategy Implementation Institute and Digital Leadership Specialists. A TEDx presenter and Thinkers50 nominee, he is a facilitator for IMD,NUS, Duke CE, and SMU, and part of Top 30 Global Guru. As a best-selling author, he has written seven books including his most recent ones: World’s Best Bank: A Strategic Guide to Digital Transformation (translated in to six languages).
