Result

Your Digital Transformation Assessment Rating is:

ADOPTING

Your Score: 52

Name: Test
Email: khalid@performanceworks.global
Company: None
 

The organization is laying the groundwork for digital transformation, which includes building awareness and understanding, identifying, and investing in the right emerging technologies to integrate. This in itself is an achievement, as it requires leaders to understand what digital transformation means to their organization, customers, and market. Employees are being upskilled, new methodologies such as agile and design thinking are being adopted, and the organization is initiating a move to being a data-first culture.

The pace of the transformation is driven by the organization’s strategy, marketplace, and customer expectations.

In the Adopting Stage, five critical priorities are:
  1. Leaders’ openness to changing their leadership style,
  2. Recognizing and initiating changes to the current business model
  3. Driving the necessary changes in the organization’s culture,
  4. Engaging and training employees for the transformation
  5. Identifying which emerging technologies to adopt and integrate.
Having adopted digital transformation, it is important now to move to the next stage of alignment.
 

Recommended Actions:

Research conducted by the Digital Leadership Specialists reveals that the top three reasons digital transformation fails are:

  1. Failure to create the right culture to support the digital transformation
  2. Senior leaders’ reluctance to change their mindset
  3. Lack of understanding that it’s not about applying “digital lipstick” but whole-organization transformation.

To overcome these challenges, one of the first steps of any digital transformation is to craft the digital vision. It is important to ensure that:

  • The digital vision aligns the whole organization and provides purpose and direction among employees, ensuring collaboration across cross-functional teams and the breaking down of silos.
  • Senior leaders are acting effectively, specifically:
    • It is important to check that senior leaders recognize that they need to move from command and control, which is a “vertical” leadership behavior, to coaching and empowerment, which is a “horizontal” leadership behavior.
    • Instead of politics, bureaucracy, and red tape that act as a bureaucratic bottleneck or can even halt implementation before digital transformation truly gets going, the leadership team should be clearing the path to support the transformation by practicing horizontal leadership.
    • Understand how well senior leaders are getting behind the enablement of a truly empowered workforce. Moving forward in the right way, with the rest of the organization, means people are part of the solution and the implementation actions, rather than potentially being collateral damage.

With clarity around the digital vision and the leadership positively driving the transformation, the organization is building momentum. Key areas of achievement also include:

  • Reduction in time wasted at meetings
  • Paperless operations
  • Cleanup of legacy data
  • Adoption of chat bots
  • Adoption of Robotic Process Automation (RPA)
  • Leveraging AI
  • Upskilling of employees
  • Greater collaboration across the organization
  • Hiring of external talent
  • Introduction of new methodologies such as agile, DevOps, customer journey mapping, design thinking, and hackathons
  • Greater integration of the customer perspective
  • More open communication at all levels